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| Thursday, September 18, 2008 |
| lesson learned |
yesterday i did a search at ulta.com for a couple of items that i wanted. i ended up going into the store and purchasing them and was surprised that two of the items i bought rang up at $10 each, i mentioned to the girl behind the counter that i had seen them on the internet at $4 each. Her reply to me was simply that $10 was the price. i should have gotten a clue right then and there since i had just waited in line for over 5 minutes when they had 2 registers open and 6 people behind the counter. when i got home last night i went back on to their website and repurchased the same three things that i had just bought in the store and saved just over $13 and i got free shipping. today i will be going back to the store and returning the items purchased yesterday. from now on i thing i will just shop the internet when it comes to this store; you don't have to wait in line, items are in stock, there is no irritation.
btw, great game pink sox! |
posted by DeDe @ 8:33 AM  |
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| 1 Comments: |
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I do not like Ulta. Your post, along with my experience and a friend's experience further reminds me that they are not a good store focused around customer service.
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| About Me |
- Name: DeDe
- Location: Las Vegas, Nevada, United States
Proud mother of one fabulous daughter, proud owner of one really cute dog, old enough to know better, young enough to not care, hopeless romantic.
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I do not like Ulta. Your post, along with my experience and a friend's experience further reminds me that they are not a good store focused around customer service.