Thursday, September 18, 2008
lesson learned part 2
yesterday afternoon i went back to ulta to return the items i had purchased on wednesday. The girl at the register told me that she would need to get a manager to do the return, so i stood and waited. finally a manager comes over and asks what i need and i explained that i just wanted to return my purchase, when she asked why, i told her about my experience at the cash register and that i had ordered the items over the internet and saved $13. She was in disbelief when the items that i said were $4 on the internet rang up as $10 because she said they were on sale. also, come to find out that one of the lip glosses i bought was a tester...who was to know. low and behold i got a full refund and the girl at the register (the same one from wednesday) was spoken to right then and there by the manager.
posted by DeDe @ 8:33 AM  
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Location: Las Vegas, Nevada, United States

Proud mother of one fabulous daughter, proud owner of one really cute dog, old enough to know better, young enough to not care, hopeless romantic.

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