Friday, November 17, 2006 |
i can't read your minds |
i know that today is the 17th of november but my day is going like it is friday the 13th! this morning i got a call that went like this:
me: good morning, american national, this is dede, how may i help you? woman: this is angela, how much insurance do i carry? me: what is the last name on the account? woman: mine me: angela, what is your last name? woman: oh, qi me: what policy are you calling about? woman: mine me: auto, home or life? woman: auto, how much insurance do i carry?
just a couple of minutes ago i got a call from another client wanting to know why someone in our springfield missouri office had not returned his call. after being asked several times i finally said that the guy was probably out sick. ugh |
posted by DeDe @ 1:53 PM |
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About Me |
- Name: DeDe
- Location: Las Vegas, Nevada, United States
Proud mother of one fabulous daughter, proud owner of one really cute dog, old enough to know better, young enough to not care, hopeless romantic.
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