Tuesday, September 06, 2005
more ashley furniture
and so the saga continues...my new tables were delivered today, i like them but that should not be a surprise since i picked them out. again, i got a coffee table and two end tables. when the delivery guys brought in the coffee table i immediately noticed that two of the legs had small chunks of wood missing from them. is this some kind of a bad joke or conspiracy against me? i told the delivery guys that the table was not acceptable and they right away let me know that they could "fix the problem". You can still see the "problem" plus the deep scratch on the top of the coffee table that i noticed an hour or so later. i was told that i have 3 days to report any problem.

i called the ashley "service department" and their tech will be out on October 8th. please bear in mind that i bought my original tables on 5/22, they were delivered on 6/14/05 and this is 9/6. with any luck, by 10/8 i may have a coffee table that looks decent (i hope).

in the mean time i sent one long and not so nice e-mail to ashley furniture and demanded to be contacted. any bets on whether they will call me or not?
posted by DeDe @ 5:08 PM  
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Location: Las Vegas, Nevada, United States

Proud mother of one fabulous daughter, proud owner of one really cute dog, old enough to know better, young enough to not care, hopeless romantic.

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